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Archived versions of universal contract terms and conditions.

Our archived universal contract terms and conditions can be found on this page. Only the documents referenced in your Order Form or UMSA will apply. Contact legal if you have questions regarding the UMSA contract terms.

Universal Main Subscription Agreement

UMSA for Customers in the United States and Canada

UMSA for Customers in the United States and Canada v25.2

UMSA for Customers in the United States and Canada v24.6

UMSA for Customers in the United States and Canada v24.3

UMSA for Customers in EMEA and Mexico

UMSA for Customers in EMEA and Mexico v25.2

UMSA for Customers in EMEA and Mexico v24.6

UMSA for Customers in EMEA and Mexico v24.3

UMSA for Customers in United Kingdom, Ireland, APJ excl Australia

UMSA for Customers in United Kingdom, Ireland, APJ excl Australia v25.2

UMSA for Customers in United Kingdom, Ireland, APJ excl Australia v24.6

UMSA for Customers in United Kingdom, Ireland, APJ excl Australia v24.3

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Japanese Translation

UMSA for Customers in United Kingdom, Ireland, APJ excl Australia v24.6

UMSA for Customers in Australia

UMSA for Customers in Australia v 25.2

UMSA for Customers in Australia v 24.6

UMSA for Customers in Australia v 24.3

UMSA US Public Sector Addendum and FAQ

UMSA US Public Sector Addendum v 25.2

UMSA US Public Sector Addendum v 24.3

Production Support and Service Level Availability Policy (SLA)

²ÝÝ®ÊÓƵ SLA

²ÝÝ®ÊÓƵ SLA (February 12, 2024 - February 2, 2025) (v24.2)

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Contract Intelligence and Contract Lifecycle Management SLA

Contract Intelligence and Contract Lifecycle Management (May 22, 2025 - September 4, 2025) (v25.5)

Contract Intelligence and Contract Lifecycle Management (March 27, 2025 - May 21, 2025) (v25.3)

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HiredScore SLA

HiredScore SLA (December 03, 2024 - July 28, 2025) (v24.12)

HiredScore SLA (August 01, 2024 - December 02, 2024) (v24.8)

Planning SLA

Planning SLA (June 15, 2024 - February 2, 2025) (v24.6)

Planning SLA ( February 12, 2024 - June 14, 2024) (v24.2)

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Strategic Sourcing SLA

Strategic Sourcing SLA (February 12, 2024 - February 2, 2025) (v24.2)

VNDLY SLA

VNDLY SLA (June 15, 2024 - April 17, 2025) (v24.6)

Customer Experience (CX) Programs, Training, and Related Terms

Additional Tenant Terms?

Additional Tenant Terms? (May 29, 2025 - July 16, 2025) (v25.5)

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Training Terms

Training Terms (December 01, 2023 - September 19, 2024) (v23.12)

Professional Services Agreements and Attachments

PSA for Customers in the United States and Canada

PSA for Customers in the United States and Canada (April 17, 2024 -?January 31, 2025) (v 24.4)

PSA for Customers Outside the United States and Canada

PSA for Customers Outside the US and Canada? (April 17, 2024 -?January 31, 2025) (v 24.4)

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Launch Express SOW Terms

Launch Express SOW Terms (December 17, 2024 - July 30, 2025) (v24.12)

Launch Express SOW Terms (August 23, 2024 - December 16, 2024) (v24.8)

Launch Express SOW Terms (May 1, 2024 -? August 22, 2024) (v24.5)

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Launch Flex SOW Terms

Launch Flex SOW Terms (May 1, 2025 - July 29, 2025)

Launch Flex SOW Terms (March 1, 2025 - April 30, 2025)

Technical Services Standards Program Terms

Technical Services Standards SOW Attachment (March 01, 2025 - August 13, 2025) (v 25.3)

Technical Services Standards SOW Attachment (November 01, 2024 - February 28, 2025) (v 24.11)

Technical Services Standards SOW Attachment (August 23, 2024 - October 31, 2024) (v 24.8h)

Technical Services Standards SOW Attachment (April 1, 2024 - August 22, 2024) (v 24.4)