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    Legal Contracts

    Archived versions of universal contract terms and conditions.

    Our archived universal contract terms and conditions can be found on this page. Only the documents referenced in your Order Form or UMSA will apply. Contact legal if you have questions regarding the UMSA contract terms.

    Universal Main Subscription Agreement

    UMSA for Customers in the United States and Canada

    UMSA for Customers in the United States and Canada v25.8

    UMSA for Customers in the United States and Canada v25.2

    UMSA for Customers in the United States and Canada v24.6

    UMSA for Customers in the United States and Canada v24.3

    UMSA for Customers in EMEA and Mexico v25.8

    UMSA for Customers in EMEA and Mexico v25.2

    UMSA for Customers in EMEA and Mexico v24.6

    UMSA for Customers in EMEA and Mexico v24.3

    UMSA for Customers in United Kingdom, Ireland, APJ excl Australia v25.8

    UMSA for Customers in United Kingdom, Ireland, APJ excl Australia v25.2

    UMSA for Customers in United Kingdom, Ireland, APJ excl Australia v24.6

    UMSA for Customers in United Kingdom, Ireland, APJ excl Australia v24.3

    UMSA for Customers in Australia v 25.8

    UMSA for Customers in Australia v 25.2

    UMSA for Customers in Australia v 24.6

    UMSA for Customers in Australia v 24.3

    UMSA US Public Sector Addendum v 25.2

    UMSA US Public Sector Addendum v 24.3

    Universal Security and Privacy Exhibits / Acceptable Use Policy

    Universal Data Processing Exhibit (Customers in US and Australia)

    Universal Data Processing Exhibit (Customers in US and Australia) v 24.3

    Universal Data Processing Exhibit (Customers not in US or Australia) v 24.3

    Australia Privacy Addendum to DPE v 24.3

    Production Support and Service Level Availability Policy (SLA)

    ²ÝÝ®ÊÓƵ SLA

    ²ÝÝ®ÊÓƵ SLA (February 03, 2025 - February 11, 2026) (v25.2)

    ²ÝÝ®ÊÓƵ SLA (February 12, 2024 - February 2, 2025) (v24.2)

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    Contract Intelligence and Contract Lifecycle Management (September 05, 2025 - February 11, 2025) (v25.9)

    Contract Intelligence and Contract Lifecycle Management (May 22, 2025 - September 4, 2025) (v25.5)

    Contract Intelligence and Contract Lifecycle Management (March 27, 2025 - May 21, 2025) (v25.3)

    HiredScore SLA (July 29, 2025 - February 11, 2026) (v25.7)

    HiredScore SLA (December 03, 2024 - July 28, 2025) (v24.12)

    HiredScore SLA (August 01, 2024 - December 02, 2024) (v24.8)

    Paradox SLA (October 15, 2025 - February 11, 2026) (v25.10)

    Planning SLA (February 03, 2025 - February 11, 2026) (v25.2)

    Planning SLA (June 15, 2024 - February 2, 2025) (v24.6)

    Planning SLA ( February 12, 2024 - June 14, 2024) (v24.2)

    Sana SLA (November 20, 2025 - February 11, 2026) (v25.11)

    Strategic Sourcing SLA (February 03, 2025 - February 11, 2026) (v25.2)

    Strategic Sourcing SLA (February 12, 2024 - February 2, 2025) (v24.2)

    VNDLY SLA (April 18, 2025 - February 11, 2025) (v25.4)

    VNDLY SLA (June 15, 2024 - April 17, 2025) (v24.6)

    Customer Experience (CX) Programs, Training, and Related Terms

    Professional Services Agreements and Attachments

    PSA for Customers in the United States and Canada

    PSA for Customers in the United States and Canada (February 1, 2025 - December 17, 2025) (v 25.2)

    PSA for Customers in the United States and Canada (April 17, 2024 - January 31, 2025) (v 24.4)

    PSA for Customers Outside the United States and Canada (February 1, 2025 - December 17, 2025) (v 25.2)

    PSA for Customers Outside the US and Canada? (April 17, 2024 - January 31, 2025) (v 24.4)

    Launch Flex SOW Terms (November 20, 2025 - February 25,2026)(v25.11)

    Launch Express SOW Terms (December 17, 2024 - July 30, 2025) (v24.12)

    Launch Express SOW Terms (August 23, 2024 - December 16, 2024) (v24.8)

    Launch Express SOW Terms (May 1, 2024 -? August 22, 2024) (v24.5)

    Launch Flex SOW Terms (November 20, 2025 - February 25,2026)(v25.11)

    Launch Flex SOW Terms (August 1, 2025 - November 20, 2025)(v25.8)

    Launch Flex SOW Terms (May 1, 2025 - July 29, 2025)

    Launch Flex SOW Terms (March 1, 2025 - April 30, 2025)

    Technical Services Standards SOW Attachment (August 14, 2025 - Nov 20, 2025) (v 25.8)

    Technical Services Standards SOW Attachment (March 01, 2025 - August 13, 2025) (v 25.3)

    Technical Services Standards SOW Attachment (November 01, 2024 - February 28, 2025) (v 24.11)

    Technical Services Standards SOW Attachment (August 23, 2024 - October 31, 2024) (v 24.8h)

    Technical Services Standards SOW Attachment (April 1, 2024 - August 22, 2024) (v 24.4)

    End User Subscription Agreements

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