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HR Service Delivery Software

The help your people need, easier and faster.

HR questions? No problem. ²ÝÝ®ÊÓÆµ simplifies the whole experience¨Cdelivering? quick answers and HR support to your employees and easy-to-use tools for managing HR cases and knowledge content for you.

Screenshot of Knowledge Case Management Help Center dashboard, displaying quick answers and recent cases.
Screenshot of Knowledge Case Management Help Center dashboard, displaying quick answers and recent cases.

WHAT YOU CAN DO

Drive employee self-service.

Provide a frictionless, hyper-personalized employee self-service experience so your people can access relevant information, tasks, and support. Avoid unnecessary navigation pains or traditional ticketing system queues.

KEY CAPABILITIES
  • Personalized?employee self-service

  • Microsoft Teams and Slack integrations

  • Confidential case handling

  • Workload management

  • Integrated business process workflows

  • Automated response templates

  • Gen AI knowledge articles

HR service?delivery and support in one place.

Relevant answers to every question.

Understand what your people need and deliver the right answers, right away, right where they are.

Help served where it¡¯s needed most.

Empower your employees to find HR help quickly and easily in the channels they use every day.

Intuitive and secure HR case management.

Screenshot of Help Center dashboard shown on desktop

Quickly find answers in the Help Center.

Our HR service delivery makes it easier for people to find answers with access to relevant topics, articles, and cases.

Screenshot of Knowledge Case Management dashboard with AI-powered ²ÝÝ®ÊÓÆµ Assistant displaying relevant answers and documentation.

Create content in a flash.

Our next-gen AI, ²ÝÝ®ÊÓÆµ Illuminate?, generates and translates articles with AI, effortlessly pulling questions and answers from your knowledgebase.

Initiate case creation in your workspace of choice, including desktop, mobile, and Microsoft Teams.

Open cases at the moment of need.

Allow employees to get help from anywhere, whether they¡¯re at their desk or on the go.

Screenshot of HR Answers dashboard showing a case conversation.

Solve cases faster.

Provide case managers with a detailed case history, along with contextual HCM data about the employee, so they can quickly deliver the help people seek.

Screenshot showing function of creating a case routing rule, with adjustable security permissions.

Keep it confidential.

Security levels are set for groups or individuals. Only those involved with the case have access to the confidential information inside.

Quickly find answers in the Help Center.

Our HR service delivery makes it easier for people to find answers with access to relevant topics, articles, and cases.

Create content in a flash.

Our next-gen AI, ²ÝÝ®ÊÓÆµ Illuminate?, generates and translates articles with AI, effortlessly pulling questions and answers from your knowledgebase.

Open cases at the moment of need.

Allow employees to get help from anywhere, whether they¡¯re at their desk or on the go.

Solve cases faster.

Provide case managers with a detailed case history, along with contextual HCM data about the employee, so they can quickly deliver the help people seek.

Keep it confidential.

Security levels are set for groups or individuals. Only those involved with the case have access to the confidential information inside.

See how we help you succeed.

Ready to talk?
Get in touch.