Archived versions of contract terms and conditions.
Our archived contract terms and conditions can be found on this page. Contact legal if you have any questions regarding legacy terms.
Main Subscription Agreement
MSA for Customers Outside the United States (Except Australia and Mexico)
Customer Experience (CX) Programs, Training, and Related Terms
Contract Intelligence and Contract Lifecycle Management Adoption Services Package Program Terms
²ÝÝ®ÊÓÆµ Candidate Experience Adoption Services Program Terms
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²ÝÝ®ÊÓÆµ Success Plans Accelerate Program Terms
²ÝÝ®ÊÓÆµ Success Plans Accelerate Program Terms (February 28, 2025 - August 7, 2025) (v25.2)
²ÝÝ®ÊÓÆµ Success Plans Accelerate Program Terms (August 1, 2024 - February 27, 2025) (v24.8)
²ÝÝ®ÊÓÆµ Success Plans Accelerate Program Terms (March 1, 2024 - July 31, 2024) (v24.2)
²ÝÝ®ÊÓÆµ Success Plans Program Terms (Enhanced and Guided)
²ÝÝ®ÊÓÆµ Success Plans Program Terms (Enhanced and Guided) (March 1, 2024 ¨C July 31, 2024) (v24.2)
²ÝÝ®ÊÓÆµ Success Plans Program Terms (Enhanced and Guided) (April 2, 2021 - April 21, 2022) (v21.4)
²ÝÝ®ÊÓÆµ Success Plans Technical Account Management Program Terms
Peakon Employee Voice Deployment Services Package Program Terms
Production Support and Service Level Availability Policy (SLA)
Contract Intelligence and Contract Lifecycle Management SLA
Contract Intelligence and Contract Lifecycle Management (March 27, 2025 - May 21, 2025) (v25.3)
Planning SLA
Planning SLA (June 14,2024 - February 2, 2025) (v24.6)
Planning SLA (February 12, 2024 - June 14, 2024) (v 24.2)
Planning SLA (March 1, 2023 - February 12, 2024) (v 23.3)
Planning SLA (March 1, 2022 - February 28, 2023) (v 22.3)
Planning SLA (February 1, 2019 - February 28, 2022) (v 19.2)
Security and Privacy Exhibits
Universal Data Processing Exhibit for Customers with ²ÝÝ®ÊÓÆµ, Inc. or ²ÝÝ®ÊÓÆµ Australia Pty Ltd
Universal Data Processing Exhibit (Customers not in US or Australia)
Australia Privacy Addendum to DPE
Australia Privacy Addendum to DPE v 24.3 (March 1, 2024 - October 22, 2025) (v 24.3)
Professional Services Agreements
PSA for Customers in the United States and Canada
PSA for Customers in the United States and Canada (April 17, 2024 - January 31, 2025) (v 24.4)
Professional Services Agreement (August 12, 2021 - April 17, 2024) (v 21.8)
Professional Services Agreement (June 2, 2019 - August 11, 2021) (v 19.5.ME.US)
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PSA for Customers Outside the United States and Canada
PSA for Customers Outside the US and Canada? (April 17, 2024 -?January 31, 2025) (v 24.4)
Launch Express SOW Terms
Launch Express SOW Terms (December 17, 2024 - July 31, 2025) (v24.12)
Launch Express SOW Terms (August 23, 2024 - December 16, 2024) (v24.8)
Launch Express SOW Terms (May 1, 2024 - August 22, 2024) (v24.5)
Launch Express SOW Terms (March 1, 2024 - April 30 , 2024) (v24.3h)
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Launch Flex SOW Terms
Launch Flex SOW Terms (August 1, 2025 - November 20, 2025)(v25.8)
Launch Flex SOW Terms (May 1, 2025 - July 31, 2025)(v25.5)
Launch Flex SOW Terms (March 1, 2025 - April 30, 2025)(v25.3)
Technical Services Standard Program Terms
Technical Services Standards SOW Attachment (August 14, 2025 - Nov 20, 2025) (v 25.8)
Technical Services Standards SOW Attachment (March 01, 2025 - August 13, 2025) (v 25.3)
Technical Services Standards SOW Attachment (November 1, 2024 - February 28, 2025) (v 24.11)
Technical Services Standards SOW Attachment (August 23, 2024 - October 31, 2024) (v 24.8h)
Technical Services Standards SOW Attachment (April 1, 2024 - August 22, 2024) (v 24.4)
Technical Services Standards Program Terms (December 15, 2023 - April 1, 2024) (v 23.12)
Technical Services Standards Program Terms (September 11, 2023 - December 14, 2023 (v 23.9)
Technical Services Standards Program Terms (August 1, 2023 - September 10, 2023 (v 23.8)
Product Specific Terms
Additional Archived Terms and Conditions
See current terms and conditions.
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