GLOBAL REPORT
How AI agents are reshaping your workplace.
Our research reveals that AI agents are driving productivity and profit while elevating the uniquely human skills that make work, work.
Report Findings
The promise and paradox of agentic AI.
While optimism drives AI adoption, fear and skepticism hold some organizations back. This makes responsible deployment a top priority for leadership.
75%
of employees are comfortable working with AI agents
82%
of organizations are expanding their use of AI agents
30%
of respondents are concerned about AI misuse
56%
of respondents expect ROI from agents within 12 months
¡°Optimism in agentic AI is forged through clear boundaries. These boundaries, defined by our choices, are essential for purposeful and responsible deployment, freeing us to explore AI¡¯s full potential without fear of misuse.¡±
¡ªKathy Pham, VP of AI, ²ÝÝ®ÊÓÆµ
How to lead in the age of AI.
Redefine performance.
While traditional metrics are great at measuring agent performance, managers need new ways to track how their people are using AI to drive transformative outcomes.
Put your people first.
As AI agents reshape the way we work, leaders will need to prioritize the employee experience. How? By providing tools and training that help people achieve more and address the concerns about the human impact of AI.
Drive purpose and productivity.
It¡¯s up to your leaders to design and define how work gets done. This takes a blend of optimizing performance across human-AI teams and providing support for your employees as AI agents become an integral part of your workforce.