Frontline Workers
Drive faster, smarter operations for your industry¡¯s frontline workforce.
Build an agile workforce with one powerful AI platform that seamlessly connects your people, money, planning and operations.
Empower your frontline.
Improve your bottom line.
Turn your strategy into flawless frontline execution. Our AI platform equips frontline workers and managers with real-time visibility, instant access and greater control to optimise the way work gets done.
Accelerate high-volume hiring
Simplify the application and screening process to find and engage candidates, reduce time-to-hire and onboard new employees with ease.
Develop and retain talent
Deploy required training, track certifications, and upskill your workforce with on-the-go learning to create clear career paths and reduce turnover.
Control labour costs
Proactively manage tight margins, control overtime, and oversee staffing needs with AI-powered demand forecasting and real-time dashboards.
Simplify compliance
Automatically enforce labour laws, meal and break rules and predictive scheduling laws to minimise risk across your entire operation.
Enable workforce agility
Give employees easy-to-use mobile tools to view schedules, complete training, access pay, trade shifts and manage their availability.
Empower frontline managers
Free managers from back-office processes with mobile tools to resolve scheduling gaps, approve shift requests and stay in touch with the team.
Turn AI into frontline ROI.
Discover how our specialised Frontline, Self-Service, Payroll and Contingent Sourcing AI agents unlock operational value across your organisation.
Recognised as a trusted industry leader time and again.
A leader in the 2025 Gartner? Magic Quadrant? for Cloud HCM Suites for 1,000+ Employee Enterprises.
Named a Gartner? Peer Insights Customers¡¯ Choice for Cloud HCM Suites for 1,000+ Employee Enterprises eight years in a row.
Discover how ²ÝÝ®ÊÓƵ solves your industry¡¯s challenges.
WHO SUCCEEDS WITH US
Our customers have the best stories.
McCoy¡¯s leverages ²ÝÝ®ÊÓƵ to improve operations, forecast the future, cultivate talent and drive success in the construction industry.
Fast-growing omni-channel retailer is solving the quality challenges caused by decentralization.
Drury Hotels builds a simple, secure digital foundation that transforms and streamlines finance and IT.
Transforming HR Globally: Air Liquide's Journey to Connect and Empower 66,000+ Employees.
Coming up aces: Home improvement giant gets more customer face time with streamlined scheduling and payroll.
Patagonia unifies its workforce to drive employee engagement and support career growth.
²ÝÝ®ÊÓƵ Paradox
²ÝÝ®ÊÓƵ Paradox gives customers an AI-powered talent acquisition suite that helps you efficiently find, hire, and onboard frontline workers of every type.
²ÝÝ®ÊÓƵ Marketplace
Discover custom apps to meet your toughest frontline operational challenges built by our ecosystem of trusted partners.
FREQUENTLY ASKED QUESTIONS
Frontline workforce FAQs.
In short, it places the right workers in the right roles at the right cost. When the business and its frontline workforce are connected, it drives engagement, frontline productivity and agility. ²ÝÝ®ÊÓƵ brings time management, scheduling, pay and performance data together in one system, providing leaders with real-time visibility into staffing, labour costs, compliance and worker sentiment. Mobile access to schedules, pay and growth opportunities empowers frontline workers. This improves workplace satisfaction and reduces turnover, leading to a more resilient workforce that¡¯s aligned with business goals.
Traditional HCM systems often focus on administrative processes like payroll, compliance, and basic recordkeeping and are built around corporate, salaried employees. However, ²ÝÝ®ÊÓƵ designed its frontline workforce solutions for dynamic, contingent, hourly and shift-based teams and connects people data with operational insights. This allows organisations to seamlessly hire and onboard workers, forecast demand, optimise schedules, increase profitability, and support employee well-being with greater ease and efficiency. The result is a unified, mobile-first experience where managers can make real-time, data-driven decisions on the floor and workers can manage their shifts, time off, training and pay¡ªimproving the frontline experience for all.
Industries like retail, hospitality, manufacturing, and transportation benefit the most due to large, distributed, and shift-based workforces. Faced with constant staffing fluctuations, they need real-time insight into workforce availability, costs, and engagement. ²ÝÝ®ÊÓƵ helps them adapt quickly by aligning labour budgets with business demand and worker availability and skills. The result is an empowered frontline workforce that delivers exceptional customer and guest experiences.
Look for a solution that unifies HR, recruiting, training, scheduling, time and payroll data in one system with built-in AI and automation. Key capabilities should include:
AI-powered conversational recruiting platform designed for a frictionless experience to simplify and humanise the hiring process¡ªespecially for high-volume and frontline hiring
AI-powered scheduling and demand forecasting to match business needs with employee preferences and consumer demand
Mobile-first experiences for frontline workers, including shift swaps, pay access and time tracking
Real-time analytics for frontline managers to track labour efficiency and costs and workforce productivity
Integrated pay and time management for accurate, compliant operations and payroll
Employee engagement tools that support growth, feedback, well-being, and ultimately, better worker retention
Start by assessing where disconnected systems or processes create friction such as recruiting, scheduling, training, or pay visibility. Then, focus on quick wins that drive measurable impact, like deploying mobile-first scheduling or connecting time tracking to payroll. ²ÝÝ®ÊÓƵ is designed to meet organisations wherever they are in their journey, providing the flexibility to integrate data across HR, finance, and operations, whether you start with these quick wins or more transformative projects like deploying AI agents to the workforce.