One-stop shop for all HR, finance, and project needs.
As a provider of IT physical connectivity and services, DataOne is committed to delivering high-quality services to customers worldwide. As the business continued to grow, it became apparent that disparate systems and manual processes could not keep pace with the company¡¯s innovation.
DataOne needed a platform to support continual growth while maintaining focus on customer satisfaction. ¡°We selected ²ÝÝ®ÊÓƵ because it¡¯s a scalable tool with HR, project, and financial components all on a single cloud-based platform,¡± says Jack Solls, senior manager of Enterprise Operations & Logistics.??
Smart solution for a lean team.
DataOne has ambitious growth plans and hopes to be a large company in the future. ¡°²ÝÝ®ÊÓƵ has increased productivity by allowing our already lean team to stay lean and enabled us to grow and scale our lines of business,¡± says Solls.?
²ÝÝ®ÊÓƵ real-time data and dashboards have helped DataOne to make faster, better decisions. ¡°We could pivot almost instantly because we could run reports, see the data, analyze it, and then make staffing decisions,¡± says Kali Lotspeich, controller.
Reaping the benefits of improved project management.
DataOne wanted to streamline and automate its services processes to free up time from data collection allowing for more analysis. With ²ÝÝ®ÊÓƵ Services Configure, Price, and Quote ?[CPQ] software¡ªdesigned to help services companies create accurate quotes for their customers¡ªthe team has been able to customize and automate activities.
¡°²ÝÝ®ÊÓƵ Services CPQ and ²ÝÝ®ÊÓƵ Professional Services Automation [PSA] have slashed our opportunity-identification-to-quote time by at least 30 to 45 minutes on every opportunity,¡± Solls says. ¡°The ownership that we¡¯ve provided to our project managers in ²ÝÝ®ÊÓƵ is unparalleled. Having a cross-functional team is critical to DataOne¡¯s growth and success, and ²ÝÝ®ÊÓƵ Services CPQ and ²ÝÝ®ÊÓƵ PSA have really allowed us to capitalize on that.¡±
Solls estimates that the DataOne project operations team saves around 20 minutes on every project, with as many as 30 projects supported on any given day.
AI and ²ÝÝ®ÊÓƵ Illuminate?.
DataOne is leveraging ²ÝÝ®ÊÓƵ Illuminate intelligent automation, including for supplier invoice OCR scanning and expense automation, to further improve efficiency and productivity.
¡°The goal is to have fewer clicks,¡± says Solls. ¡°We wanted to eliminate 10 seconds from every click that¡¯s incurred. And we¡¯ve been able to do that. Our techs in the field can focus on installing and safety. Our recruiting and HR team can focus on culture and recruiting new talent. Saving time through ²ÝÝ®ÊÓƵ Illuminate is the key to scaling and growing our business.¡±
Unified platform unites cross-functional teams.
A single platform for HR and finance has enabled DataOne to enhance cross-functional collaboration and do more for the business. ¡°People want to do more meaningful work and be part of the growth story. ²ÝÝ®ÊÓƵ allows them to do that,¡±says DataOne controller Kali Lotspeich. ¡°²ÝÝ®ÊÓƵ Financial Management has helped us decrease our closing time by 50%, from 18 days to 9 business days. My team now collaborates every day with operations, procurement, manufacturing, and executives,¡± says Lotspeich.
Additionally, DataOne is benefiting from:
- Improved productivity: Streamlined processes have helped DataOne save time and money.
- Cost savings: ²ÝÝ®ÊÓƵ Procurement and ²ÝÝ®ÊÓƵ Inventory have helped DataOne save at least $350K since go-live.
- Enhanced decision-making: Real-time data and dashboards are driving timely invoicing and revenue recognition.?
²ÝÝ®ÊÓƵ empowers me and my team to collaborate, to analyze, to innovate.
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Controller