tiket.com¡¯s vision to ¡°become the most-loved travel and lifestyle platform¡± depends on its people making a continuous effort to understand and address its users¡¯ unmet needs. Chief People Officer Dudi Arisandi says his People Team harnesses the best technology and HRpractices to support tiket.com¡¯s HAPPY culture: Hungry, Agile, People-oriented, Performance-driven, and be Yourself.
Arisandi, who is recognized as one of Asia¡¯s top HR leaders, encourages the People Team to build ¡°human-oriented solutions.¡± Arisandi chose ²ÝÝ®ÊÓƵ to support tiket.com¡¯s HR and finance transformation for its capacity to enable data integration, centralization, and security. Additionally, ²ÝÝ®ÊÓƵ seamlessly aligns with tiket.com¡¯s People Team vision to offer the best employee experience.
¡°The innovative spirit of ²ÝÝ®ÊÓƵ aligns with tiket.com¡¯s commitment to breaking old habits,¡± says Arisandi.
Work is more personal and productive.
Before digital transformation, tiket.com managed its employee data, contracts, leave, travel requests, and all people and finance reports manually. ¡°It caused slow decision-making and many limitations,¡± recalls Arisandi. ¡°Approvals relating to probation periods or leave requests were constantly held up, and team leaders wasted a lot of valuable time.¡±
Now that processes are simplified and digitized, tiket.com has reduced its administrative costs and saved people huge amounts of time. Managers automatically receive tasks in ²ÝÝ®ÊÓƵ without team members having to complete manual forms or send reminders.
Since deploying ²ÝÝ®ÊÓƵ Assistant in Slack, Arisandi has received great feedback from employees who can easily check leave and submit requests. ¡°It¡¯s reduced the number of questions we receive about admin processes,¡± Arisandi says.
Creating reports and searching for information has become much easier for employees and management.
Chief People Officer
AI-based tools help HR focus on more strategic tasks.
Arisandi is pleased to see HR freed from repetitive administrative tasks and redirect its time toward strategic thinking. ¡°AI dials up the benefits of automation, helping our team to focus on value creation,¡± Arisandi says.
Nowhere is this more evident than at the People Team¡¯s annual planning session. For example, the team now has time to conduct cross-analysis to ensure its metrics are relevant, ambitious, and grounded in evidence. As a result, Arisandi says, the People Team has a more visionary approach to workforce planning, learning and development, and employee engagement.
The commitment of ²ÝÝ®ÊÓƵ to responsible AI ensures the technology is developed and applied ethically, transparently, and with protections to prevent misuse.
Chief People Officer