Challenges.
FNBO set out to attract and retain top talent, upskill its workforce and improve the employee experience.?
²ÝÝ®ÊÓƵ Services.
FNBO deployed on time and on budget, in two phases over eight months. FNBO fosters continued success with ongoing training for feature adoption, as well as collaboration with other customers.
²ÝÝ®ÊÓƵ has delivered on every promise they gave us. And if they couldn¡¯t deliver on a promise, they showed up and found a way to help us solve it in a different way.
Senior Director, HR Shared Services
Benefits and results.
Simplify and expand.
Operating in the rapidly changing world of financial services, FNBO knew it needed a new system to stay competitive. By deploying ²ÝÝ®ÊÓƵ ¨C its first cloud migration ¨C FNBO consolidated six systems into one, streamlined operations and minimised manual transactions. The bank¡¯s HR technology is now agile and ready for the future, allowing for integration between new features and capabilities.
Consolidated 6 systems into 1
Team effort.
Partnership among its IT, HR and executive functions to support ²ÝÝ®ÊÓƵ has not only boosted user adoption and satisfaction, but also revolutionised how FNBO¡¯s teams work together. Partnering with ²ÝÝ®ÊÓƵ also connects FNBO to other customers on ²ÝÝ®ÊÓƵ Community to network and collaborate.
Reduced calls to Help Centre by 34% in 2 quarters
New capabilities.
By leveraging ²ÝÝ®ÊÓƵ Professional Services, ²ÝÝ®ÊÓƵ Education and ²ÝÝ®ÊÓƵ Community, FNBO has achieved a successful deployment and set the stage for the ongoing adoption of ²ÝÝ®ÊÓƵ. Managers report high levels of satisfaction and efficiency.
Within 2 months, 50% mobile adoption
Eliminated 40 manual tasks
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