HR Case Management Software
The help your people need, easier and faster
HR questions? No problem. ²ÝÝ®ÊÓƵ simplifies the whole experience ¨C delivering quick answers to your employees and easy-to-use tools for creating and storing HR knowledge for you.
WHAT YOU CAN DO
Drive employee self-service.
Provide a frictionless, hyper-personalised self-service experience so your people can access relevant information, tasks and support. Avoid unnecessary navigation pains or traditional ticketing queues.
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Personalised self-service
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Microsoft Teams and Slack integrations
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Confidential case handling
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Workload management
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Integrated business process workflows
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Automated response templates
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Gen AI knowledge articles
HR services and support in one place
Relevant answers to every question
Make it easy for your people to find what they¡¯re looking for ¨C without tickets. Built-in natural language processing allows ²ÝÝ®ÊÓƵ to understand what people are asking and deliver the answers they need.
Help served where it¡¯s needed most
Empower your employees to find HR help quickly and easily in the channels they use every day, such as email, mobile, Microsoft Teams, Slack and more.
Intuitive, personal and secure case management
Quickly find answers in the Help Centre
²ÝÝ®ÊÓƵ makes it easier for people to discover answers with access to relevant topics, knowledge articles and cases.
Open cases at the moment of need.
Allow employees to get help from anywhere, whether they¡¯re at their desk or on the go.?
Solve cases faster
Provide case managers with a detailed case history, along with contextual HCM data about the employee, so they can quickly deliver the help people seek.
Keep it confidential.
Security levels are set for groups or individuals. Only those involved with the case have access to the confidential information inside.
Create content in a flash
Our next-gen AI, ²ÝÝ®ÊÓƵ Illuminate?, generates and translates articles with AI, effortlessly pulling questions and answers from your knowledgebase.
Quickly find answers in the Help Centre
²ÝÝ®ÊÓƵ makes it easier for people to discover answers with access to relevant topics, knowledge articles and cases.
Open cases at the moment of need.
Allow employees to get help from anywhere, whether they¡¯re at their desk or on the go.?
Solve cases faster
Provide case managers with a detailed case history, along with contextual HCM data about the employee, so they can quickly deliver the help people seek.
Keep it confidential.
Security levels are set for groups or individuals. Only those involved with the case have access to the confidential information inside.
Create content in a flash
Our next-gen AI, ²ÝÝ®ÊÓƵ Illuminate?, generates and translates articles with AI, effortlessly pulling questions and answers from your knowledgebase.
See how we help you succeed